Customer Satisfaction Comes First! New Hires at Prologis Customer Experience Team
The role of real estate managers has changed radically over the last two decades. They have evolved from experts focusing mainly on buildings’ technical maintenance, to advisors who can help boost customers’ operating effectiveness. The new technological solutions present in smart buildings have added an additional layer of complexity to facility maintenance tasks, which now require an even greater level of expertise.
Our Team of Real Estate & Customer Experience Managers have skillsets ideal for handling a range of specific tasks. They are multi-role specialists combining knowledge and experience with versatility and creativity. Their ability to foster and develop positive relationships with customers is a key part of their role. This is achieved by paying close attention to customers’ needs, understanding them, and being pro-active in responding quickly to all challenges. In order to ensure that Prologis takes even better care of its customers and their needs, we have given our Real Estate & Customer Experience Managers some reinforcements. Introducing the new members of the Prologis Customer Experience Team!
We would like to welcome our new Facility Managers to the team. Daniel Kamiński and Mateusz Lasota will be in charge of managing our warehouses in Silesia. Prologis parks in Wrocław will be in the care of Jarosław Piotrowski and Łukasz Czajka, Krzysztof Orzepiński will focus on our parks in Central Poland and Arkadiusz Skowronek will keep a watchful eye on the warehouses in Poznań. The duo of Michał Małecki and Maciej Sieradzki will look after our logistics centers in the Warsaw region.
‘I am convinced that enforced Customer Experience Team is highly capable of providing Prologis customers with top quality service and of contributing towards exceptional logistics centers, where our customers and their employees can continuously grow,’ says Marta Glinka, Real Estate & Customer Experience Lead, Director at Prologis.
Whether you have only just started to consider leasing space in our park, have recently moved in with us, or have been using our services for years – we are here for you. Partnerships is... Made in Prologis.